Mistakes happen. We get it.
Change of plans? Arrived at the location and there are no spots available? No problem.
When you're eligible for a full refund
We offer a full refund if you contact us under either of these conditions:
- Any time up to one minute before your parking session is scheduled to begin.
- Within the first 10 minutes after your parking session has started.
How to request a refund
Send an email to our support team with your account details and the parking session information: support@getflowpark.com
Refund processing time
Please allow 5–10 business days for the refund to appear on your statement.